1.Positive & Personable
My infectious positivity and strong customer service ethic are at the heart of how I do business at Positive Glow. I work in partnership with my customers to understand their needs, find the best and most cost effective solution and ensure they feel well looked after from their initial enquiry right through to after sales support.
2. Professional Service
My priority is that you are provided with a diligent, professional service – I pride myself in showing respect for my customers and their homes.
3. Prompt Response
Responding promptly to my customers and keeping them informed is very important to me. If I’m too busy to get to your job immediately, I’ll always ensure I call you back to book your job in. When I’m away or unable to help, I have a good network of local expert colleagues who I can recommend.
4. Peace of Mind – Safety First!
Gas Safe Register Accredited
As a Gas Safety-certified company, be assured that all work will be completed to the high standards that holding such a certificate demands.
The Gas Safe Register is the official list of gas engineers who are qualified to work safely and legally on gas appliances. Positive Glow has achieved accreditation from the Gas Safe Register and is qualified to carry out work on all
domestic properties.
5. Product Quality
I use trusted suppliers of high quality parts and will always consult you first where there are options on product ranges and pricing.
6. Problem Solving
With nearly 20 years experience under my belt, there is nothing that fazes me. If there is a problem that needs to be fixed, you can rely on me to identify the source and promptly solve it.
